MB Sales


Toll Free: 877.99.TONER (86637) | Phone: 818.710.0000 | Fax: 818.710.9770
Address: 20550 Nordhoff St, Unit B, Chatsworth, CA 91311
  

Sales Agreement


Outbound Shipping Terms and Conditions

Shipping costs are the responsibility of the buyer unless otherwise negotiated prior to the time of sale.

All additional costs associated with shipping, including but not limited to: labeling, re-weighing, customs, GST, inside delivery, lift-gate, re-delivery, residential delivery or repackaging, will be the responsibility of the buyer.

MB Sales is not responsible for shipments lost, damaged, or delivered short by any customer agent.

Regardless of whom schedules the freight (MB Sales or you, the client), MB Sales is not responsible for any/all issues that may arise with said carrier.   

Inbound Shipping Terms and Conditions


All additional costs associated with shipping, including but not limited to: labeling, re-weighing, customs, GST, inside delivery, lift-gate, re-delivery, residential delivery or repackaging, will be the responsibility of the buyer.

MB Sales will pay shipping costs up to but not to exceed $.80 for any qualifying laser cartridges and $.10 on every inkjet cartridge with the value of $2 or more after the inspection process has been complete. Shipping receipt must be provided for any and all reimbursements.

MB Sales is not responsible for shipments lost, damaged, or delivered short by any customer agent.

Regardless of whom schedules the freight (MB Sales or you, the client), MB Sales is not responsible for any/all issues that may arise with said carrier.   

Payment


All orders require 100% payment in advance unless payment terms have been established. Each invoice must be paid consistent with terms agreed upon by buyer and seller.

All past due invoices may be charged a 1.5 percent penalty per month (18% annual). Invoices over 30 days past due will be sent to independent collection agencies.

All costs incurred by MB SALES for past due collections will be charged the buyer along with the 1.5 percent per month penalty.
Any account with past due invoices will be placed on credit hold. While on credit hold, all shipments will be suspended and product reserved may be sold to other customers.

At the discretion of MB SALES, payment terms may be granted or revoked at any time for any reason.

The amount of any sales, use, excise or other taxes will be added to the invoice and paid by buyer.

Types of Payment


Company or Certified Check

MB SALES may wait for checks to clear the company's account prior to releasing product for shipping or releasing an account from credit hold. MB SALES will charge a $100 service fee for all checks returned for insufficient funds.

Bank Transfer

MB SALES may wait for bank transfers to clear the company's account prior to releasing product for shipping or releasing an account from credit hold. All bank charges incurred for wire transfers are the responsibility of the buyer. If any bank will deduct charges prior to arriving in MB SALES account, the amount of charges should be added to the initial wire transfer.
Credit Card

MB SALES accepts Visa® and MasterCard®. All cards must be provided by a bank or organization located in the United States with a US billing address.
Guarantee

MB SALES cartridges are subject to a stringent inspection process by qualified cartridge inspectors to insure top quality.

Laser Cartridges are inspected for the following defects:

Remanufacturer's label

Clips, screws, glue or tape holding the cartridge together after remanufacturing

Pulled pins

Broken/missing door or other parts

Non-OEM drum

Visible/physical damage to cartridge case, which may include cracks, holes or other breaks

Inkjet Cartridges are inspected for the following defects:

Remanufacturer's label

Fill hole and/or cartridge top should not show signs of being replaced or tampered

Broken or cracked cartridge case

Corrosion on the circuitry

Cracks, bubbling or other indications of ink seeping under the contact area

Broken, peeling or gouged flextape/circuitry

Inkjets


All inkjet cartridges are sold "As Is" with no guarantee or warranty related to refilling success or failure. All inkjet cartridges are visually inspected and guaranteed to meet MB SALES inspection standards.

Lasers


All laser cartridges are sold "As Is" with no guarantee or warranty related to internal or external components. All laser cartridges are visually inspected and guaranteed to meet MB SALES inspection standards.

Returns


Due to the nature of the product, all product is sold as-is with no returns. In the event a return is granted the following applies:

Any return or claim must be made within 7 days (5 business days) of receiving the product from MB SALES. All claims made after 7 days (5 business days) will be denied.

An MB SALES "Request for Return Authorization or Credit" form must be filled out and faxed or emailed to MB SALES to request a RA or credit.
All defective/damaged product(s) may be required to be returned to MB SALES. All product returned to MB SALES must be properly packaged and clearly labeled with MB SALES return authorization number.